Responsible Lending & Matching Policy
Our Lending Policy
We vet every lender in our network to ensure fair treatment, legal compliance, and responsible lending practices. We are a broker—not a lender—and we never charge consumers a fee for our service.
TILA (Truth in Lending Act)
All partner lenders must comply with TILA. You should receive clear disclosures outlining rates, fees, late-payment penalties, and all other loan terms before signing electronically. Request a copy of your agreement if it is not provided immediately.
Fair Lending
We support the CFPB’s definition of fair, equitable, and non-discriminatory access to credit. If you encounter a problem with a loan sourced through our network, you can file a complaint directly with the CFPB.
Collecting Debt Fairly
Although we are not a lender and we do not collect debt from our users, our partners must obey the Fair Debt Collection Practices Act: no harassing calls, no deceptive tactics, and no threats of legal action unless truly required.
Reporting Scams
If you encounter suspicious activity, report it to the Better Business Bureau or the CFPB. We only partner with reputable lenders and remove any partner that violates consumer trust.
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